Cryptocurrencies - Help

Cryptocurrencies

At Nextgammon, we offer the option to pay with cryptocurrencies, providing a secure and convenient payment method for our users. In this guide, we will walk you through the process of paying with cryptocurrencies using our crypto merchant.

How to Pay with Cryptocurrencies

Step 1: Access the Cryptocurrency Payment Page

To access the cryptocurrency payment page on Nextgammon, follow these steps:

  • Sign in to your Nextgammon account using your credentials.

  • Once you are signed in, click on the coin icon located at the top header of the website. From the dropdown menu, select "Deposit" to access the deposit page.

How to access deposit page

  • On the deposit page, choose "Online payment" as your preferred deposit method.

  • In the payment options, select "Cryptocurrency" as the payment method and click on the "Continue" button to proceed.

  • Enter the deposit amount in USD and click on the "Submit" button to proceed to the checkout page.

How to checkout with cryptocurrency

Step 2: Choose Your Preferred Cryptocurrency

After accessing the checkout page, you will have the option to select a cryptocurrency for payment. By default, Nextgammon supports Bitcoin (BTC), Litecoin (LTC), and Dogecoin (DOGE).

If you prefer to pay with other altcoins, you can select "SideShift" as your payment method. SideShift allows you to convert various altcoins into the supported cryptocurrencies. Follow the instructions provided by SideShift for the conversion process.

Step 3: Generate Payment Invoice

Once you have selected your preferred cryptocurrency, a payment invoice will be generated. This invoice contains the payment details, including the amount to be paid, the cryptocurrency address to send the payment to, and a QR code.

Step 4: Initiate Payment

Send cryptocurrency

To initiate the payment, you have two options:

  • Option 1: Scan QR Code

If you have a cryptocurrency wallet installed on your mobile device, scan the QR code provided in the payment invoice. This will automatically fill in the payment details in your wallet app, allowing you to review and confirm the transaction.

  • Option 2: Copy Payment Address

If you are using a desktop or web-based cryptocurrency wallet, copy the payment address provided in the payment invoice. Open your wallet app or website, navigate to the "Send" or "Send/Receive" section, and paste the payment address in the designated field. Then enter the payment amount and review the transaction details before confirming the payment.

Step 5: Confirm Payment

Once you have initiated the payment from your cryptocurrency wallet, the transaction will be broadcasted to the blockchain network for verification. Depending on the cryptocurrency and network congestion, it may take some time for the transaction to be confirmed. You can track the progress of your transaction using a blockchain explorer.

Step 6: Payment Confirmation

After the transaction is confirmed on the blockchain network, NextGammon will receive a notification. This usually happens within a few minutes, but it can take longer during periods of high network activity. Once the payment is confirmed, you will receive an order confirmation from NextGammon.

Additional Information

  • We ensure the privacy and security of your transactions. Your payment information is securely transmitted, and no sensitive data is stored.

  • If you have any issues or questions regarding your cryptocurrency payment, you can reach out to our support team for assistance.

We hope this guide has been helpful in explaining how to pay with cryptocurrencies on NextGammon. If you have any further questions or need assistance, please don't hesitate to contact our support team.

Frequently Asked Questions (FAQ)

What happens if my payment invoice expires before I make the payment?

Each payment invoice generated for cryptocurrency payments on NextGammon expires after 30 minutes. If your invoice expires before you can complete the payment, the amount will not be automatically added to your account balance. In such cases, please create a support ticket, and our team will assist you in resolving the issue.

What should I do if I sent an amount less than the invoice amount?

If you send an amount less than the specified invoice amount, the payment will fail to complete. In this case, please create a support ticket and provide details about the failed payment. Our support team will assist you in resolving the issue and ensuring the proper payment amount is added to your account balance.

How long does it take for a cryptocurrency transaction to be confirmed?

The time for cryptocurrency transactions to be confirmed can vary depending on the cryptocurrency and network congestion. Typically, transactions are confirmed within a few minutes. However, during periods of high network activity, it may take longer for the transaction to be confirmed. You can track the progress of your transaction using a blockchain explorer.

Can I use altcoins or other cryptocurrencies to make payments on NextGammon?

By default, NextGammon supports Bitcoin (BTC), Litecoin (LTC), and Dogecoin (DOGE) as the available cryptocurrencies for payment. However, if you prefer to pay with other altcoins, you can select "SideShift" as your payment method. SideShift allows you to convert various altcoins into the supported cryptocurrencies. Follow the instructions provided by SideShift for the conversion process.

Are my cryptocurrency transactions and payment information secure?

Yes, at NextGammon, we prioritize the privacy and security of your transactions. Your payment information is securely transmitted, and no sensitive data is stored. Additionally, the use of blockchain technology ensures the transparency and immutability of cryptocurrency transactions.

What should I do if I encounter any issues or have further questions about cryptocurrency payments?

If you encounter any issues or have additional questions regarding cryptocurrency payments on NextGammon, please don't hesitate to contact our support team. You can create a support ticket, and our team will be happy to assist you in resolving any problems or providing further clarification.

Please note that our support team will require relevant details and information to address your concerns effectively.

We hope these FAQs address your queries and provide the necessary guidance for paying with cryptocurrencies on NextGammon. If you have any further questions or need assistance, please don't hesitate to reach out to our support team.

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